Home Broadband Packages
We sell standard ADSL broadband with line rental (emergency calls only) and SoGEA which is essentially FTTC broadband without line rental (no calls possible on the line). Whilst we still sell standard FTTC services on a 1 month contract these are gradually being phased out by Openreach in favour of SoGEA.
1 Month Contract Options
We offer our standard Home Broadband (ADSL) and FTTC services on a 1 month contract with line rental, if required. However, we recommend customers choose SoGEA over standard FTTC if possible. Sadly, we can't offer SoGEA on a 1 month contract just yet, this should hopefully change later this year.
FTTP (Fibre to the Premises)
If our availability checker shows FTTP as available in your area then we do offer this service with speeds of up to 1000Mbps download and 115Mbps upload. We have included our most popular speed options below. Other speed variants are available as follows: 40/10, 80/20, 160/30, 220/20, 330/50 and 550/75. Please see our checkout page to make your selection.
Other Charges / Additional Pricing
The charges laid out in the below left table are those passed to us by our suppliers at cost. The pricing on the right is for optional extras related to your service. All prices below include VAT.
|TTB FTTC Activation & Migration (1 Month Contract)||£60||One Off|
|TTB FTTC Activation & Migration (12 Month Contract)||FREE||One Off|
|ADSL/FTTC/SoGEA Cease Charge||£43.20||One Off|
|FTTC Fast Track Order||£240||One Off|
|ADSL Fast Track Order||£180||One Off|
|TTB ADSL Activation/Migration (1 & 12 Month Contracts)||FREE||One Off|
|ADSL/FTTC Speed Regrade||£13.20||One Off|
|BTW ADSL Migration (Non-LLU)||£17.04||One Off|
|BTW ADSL Migration (From LLU)||£48||One Off|
|BTW ADSL Activation||£48||One Off|
|BTW FTTC Migration (From ADSL)||£64.80||One Off|
|BTW FTTC Migration (From non-LLU FTTC)||£13.20||One Off|
|BTW FTTC Migration (from an LLU provider)||£64.80||One Off|
|BTW FTTC Activation||£64.80||One Off|
|Restart Stopped PSTN||£36||One Off|
|Restart Stopped PSTN (was LLU)||£60||One Off|
|New PSTN Installation||£120||One Off|
|New FTTP Installation||FREE||One Off|
|8 Additional IPs (/29)||£6||Monthly|
|ADSL/FTTC Enhanced Care||£18||Monthly|
|PSTN Care Level 2||£1.68||Monthly|
|PSTN Care Level 2.5||£3||Monthly|
|PSTN Care Level 3||£4.14||Monthly|
*All prices include VAT. 'Fibre' in this context means 'FTTC' (Fibre to the Cabinet) or SoGEA (unless otherwise stated), this service is provided using a copper telephone line in the same way standard broadband (ADSL) services are provided. 'Up to' speeds indicate the maximum speed possible using the technology but your speeds may differ due to distance from the cabinet and other factors. Please use our availability checker for a more accurate estimate. All connections are supplied as standard on TalkTalk Business Backhaul but BT Wholesale options are available, please contact us for more information.
If you wish to cancel your service with us a charge of £43.20 (inc VAT) is charged to us by our supplier and we will pass this on to you. If you migrate the service away and the gaining provider carries out the process quickly then usually no charge is applicable. If you wish to cancel your service with remaining months left on your contract term, you will be required to pay us in full for any remaining time left.
You are responsible for having a suitable router for your service, we can offer you one for a small cost at checkout if you do not have one. If you need some assistance, please don't hesitate to contact us first.